Reportwright

Privacy Policy

Last updated: June 1, 2025

1. Who we are

Reportwright is operated by The Wright Ones LLC ("we," "us," "our"). We provide AI-powered home inspection report software for licensed home inspectors. Our contact email is hello@restorewright.pro.

2. What we collect

We collect the following information:

  • Account data: name, email address, and password (hashed) when you sign up
  • Inspector profile: company name, inspector name, license number, certifications, phone, and address
  • Inspection data: property addresses, client names, client email addresses, inspection photos, observations, and AI-generated reports you create
  • Usage data: which features you use, when you log in, and error logs for debugging
  • Payment data: handled entirely by Stripe — we never see or store your card number

3. How we use your data

  • To provide and improve the Reportwright service
  • To generate AI inspection reports using your photos and observations (sent to Anthropic, OpenAI, Google, and Perplexity APIs)
  • To store inspection photos in secure cloud storage (Supabase Storage)
  • To send transactional emails (reports, account notifications)
  • To process payments via Stripe
  • To prevent fraud and abuse

4. AI providers

When you generate a report, your inspection notes, observations, and photo content are sent to third-party AI APIs. We use Anthropic (Claude), OpenAI (GPT-4o mini), Google (Gemini), and Perplexity. Your data is subject to their respective privacy policies and data processing terms. We do not opt in to training data sharing with any of these providers.

5. Client data

Reports are shared with your clients via a unique, unlisted URL. Only people with the link can access the report. We do not use client property information for any purpose other than generating and displaying the report.

6. Data sharing

We do not sell your data. We share data only with:

  • Supabase — database, authentication, and photo storage
  • Stripe — payment processing
  • Resend — transactional email delivery
  • Railway — cloud hosting
  • AI providers — as described in section 4
  • Law enforcement — when required by law

7. Data retention

We retain your account data for as long as your account is active. Inspection photos and reports are retained until you delete them or close your account. You may delete your account at any time by emailing us. Upon deletion, your personal data and inspection data is removed within 30 days.

8. Cookies

We use strictly necessary cookies for authentication (Supabase session tokens) and optional analytics cookies (PostHog) to understand how the product is used. PostHog data is not shared with advertisers. You may opt out of analytics cookies at any time.

9. Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing hello@restorewright.pro.

10. Changes

We may update this policy. Significant changes will be emailed to active subscribers. Continued use after changes constitutes acceptance.